Municipal services modernisation

Municipal services modernisation2017-12-28T12:57:19+00:00

Project Description

Municipal services modernization

The island council of Tenerife has signed a collaboration agreement with ITER in a bid to increase the efficiency of the public resources used in the island council’s “municipal modernisation and technical assistance” activities. The agreement is managed by the Unit for Modernisation and Municipal Technical Assistance (UMAM), under the auspices of the island council’s Tourism and Innovation Technical Service.

The activities envisaged by the agreement include:

  • Providing IT support services related to portals and web pages, including design, development and maintenance.
  • Providing advice and support related to the deployment of a range of technological solutions involved in the management of municipal services, as made available to local councils on the part of other public service departments.Hosting, managing and maintaining the UMAM’s collaborative environment in its day-to-day operations.
  • Hosting, managing and maintaining the UMAM’s collaborative environment in its day-to-day operations.
  • Setting up a Municipal Services User Centre for resolving incidents and problems.